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Claims Practice

The O&P Playbook for Property Adjusters

3 min read · updated July 2026 · MESHA Team

Written for independent and public adjusters who are tired of having the same overhead and profit argument on every sizable loss.

The pattern is familiar. You include O&P because the job clearly needs a general contractor. The review removes it because the job is "not complex." Both sides then trade the three trade rule of thumb back and forth like a slogan, and the claim stalls exactly where it started.

The O&P Playbook is a free PDF that replaces the slogan with a documented argument. Inside:

  • What overhead and profit actually pay for, in plain English
  • The three trade rule of thumb: where it came from, when it helps, and where it quietly loses winnable arguments
  • The six part coordination evidence checklist: trade list, sequencing map, supervision note, capability paragraph, contractor documentation, and timeline
  • Ready to adapt answers for the four most common carrier pushbacks
  • The estimate presentation habits that make reviewers argue with your file less

The core idea is simple: O&P disputes are not won by counting trades. They are won by making the coordination visible on paper, so the person reviewing the file can see the job the way a scheduler would. Adjusters who document this way spend less time arguing and more time closing, and their files hold up at every level of review.

Get the free playbook: enter your email and we will send the PDF to your inbox.

When you are ready to stop rebuilding this argument from scratch on every claim, take a look at MESHA. It is a claims management platform built for independent and public adjusters, with a document hub that keeps contractor letters and evidence tied to each claim, smart drafting tools for written positions, and an 8-phase pipeline that shows exactly where every fi

This guide is part of MESHA Academy, free field education for adjusters: mesha.cc/academy. MESHA for adjusters: mesha.cc

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